Have you been waiting a while to hear from a pro? You’ll start hearing from pros right away, but all of them should call, text or email you within 48 hours. If your project is an emergency, you’ll hear from them ASAP.
To check if you've been matched with a local pro, search your inbox or spam folder for an email titled View Your Matches. After clicking on the link, if it says your matches are still pending or you haven't heard from someone in 48 hours, we, unfortunately, may not be able to match you with an available pro in your area. If you are interested in submitting a new service request, you can call our customer service:
Call us now at (833) 554-0346
Monday-Friday 10am - 7pm EST